London Fusion Repairs Privacy Policy
Privacy Policy – London Fusion Repairs Ltd
This document outlines how we handle your personal data when you use our website, https://www.londonfusionrepairs.co.uk (“the Site”). It explains what information we collect, how we use it, and how it may be shared.
By accessing the Site, you consent to the collection and use of your information in line with this Privacy Policy. We may use your personal data to operate, improve, and personalize the services we offer.
Information Collection and Use
We gather certain personal data to effectively deliver our services. This may include:
Your details: such as name, address, email, and contact numbers
Appliance-related information: including the issue described and our engineer’s observations
Communication history: from letters, calls, emails, or messages
We retain this data in compliance with UK legal and tax obligations. It also helps us enhance your customer experience. For instance, if we previously repaired your washing machine, we’ll keep a record of that visit so future service can be better informed.
In some cases, we share your information with approved third-party partners who are working on our behalf to deliver services or products to you.
Log Data
Whenever you use our Site, we automatically collect information your browser sends — referred to as “Log Data.” This may include:
Technical information: like your IP address, browser type and version
Site usage data: referring websites, pages visited, timestamps, time spent on pages, and navigation paths
We may use analytics tools like Google Analytics to better understand how the Site is used. These services collect and process data independently and are subject to their own privacy policies.
Communications
We, or third parties working with us, may use your personal details to deliver requested services and follow up with information. This may include newsletters, service updates, promotions, or relevant content, unless you request otherwise.
Cookies
Cookies are small text files stored on your device that help us track and remember certain information.
Like many websites, we use cookies to analyze how our Site is used and improve performance. You can change your browser settings to decline cookies, though some features of the Site may be limited if you do.
Security
We are committed to keeping your information secure. Personal data is stored on protected servers with controlled access. If any breach of your personal data occurs, we will notify you within 72 hours.
Updates to This Privacy Policy
This policy was last updated on 1st November 2017. Any changes made will become effective as soon as they are posted on this page.
We reserve the right to revise this policy at any time without prior notice. You should revisit this page periodically to stay informed. Continued use of our Site implies acceptance of the updated terms.
If major changes are introduced, we’ll inform you via the contact details you’ve provided or by placing a notice on our Site.
Contacting Us
For any questions or concerns about this Privacy Policy, please reach out to us at:
📧 Email: office@londonfusionrepairs.co.uk